Support center
IQ Apps Support chat
Use the Help button (bottom-right on this site and in the Shopify admin app) to open IQ Apps Support chat for IQ Rewards. Chat loads only when you click Help.
Email support
If chat cannot load, email support@iqapps.app and include your myshopify.com domain. Sales and partnerships: hello@iqapps.app.
- support@iqapps.app — technical / merchant support
- hello@iqapps.app — sales & partnerships
In-app help
Use Help inside the Shopify admin embedded app for FAQs, setup guidance, and troubleshooting topics.
Helpful links
Start with Features and FAQ. For installation issues, email support with your myshopify.com domain.
- FAQ: /faq
- Features: /features
- Pricing: /pricing