Support center

IQ Apps Support chat

Use the Help button (bottom-right on this site and in the Shopify admin app) to open IQ Apps Support chat for IQ Rewards. Chat loads only when you click Help.

Email support

If chat cannot load, email support@iqapps.app and include your myshopify.com domain. Sales and partnerships: hello@iqapps.app.

  • support@iqapps.app — technical / merchant support
  • hello@iqapps.app — sales & partnerships

In-app help

Use Help inside the Shopify admin embedded app for FAQs, setup guidance, and troubleshooting topics.

Helpful links

Start with Features and FAQ. For installation issues, email support with your myshopify.com domain.

  • FAQ: /faq
  • Features: /features
  • Pricing: /pricing
Email support@iqapps.app
IQ Apps Support for IQ Rewards. Opens chat when available, otherwise email support@iqapps.app.