Everything retention teams need — one platform
Presentation-independent services power admin, Customer Account, theme, and mobile surfaces.
Membership & VIP
Visual membership builder, tier entitlements, pause/resume, and VIP renewal subscriptions independent from product subs.
- Entitlement types: member pricing, free shipping, bonus cashback, VIP collection access
- Customer Account hub for status and benefits
- Shopify contract mirror for VIP billing
Subscriptions
Native Selling Plans with pause, skip, swap, and frequency controls surfaced in Customer Account extensions.
Loyalty & cashback
Order cashback, channel rules, pending ledger, and Store Credit sync — legacy parity with room to grow.
Rewards & referrals
Review and referral approval queues, bilingual customer messaging, and merchant-configurable reward catalog.
Rule engine & automation
Visual IF/THEN workflows connecting membership, orders, wallet events, and notifications (Phase 2+).